FAQ & Business Policies

Reschedule & Cancellations

Danielle Scicluna Photography reserves the right to reschedule any session or meeting due to the photographer’s illness, personal emergency, or unforeseen circumstances. If a session cannot be rescheduled for any photographer-related reason, all payments made toward the session will be refunded. This is the only circumstance in which a monetary refund will be issued.
Clients may reschedule their session within 2 weeks notice at no charge, provided the new session date falls within the next two weeks, subject to availability.
If less than 2 weeks' notice is given due to personal illness, family emergency, or other unforeseen circumstance, no monetary refund will be issued. Instead, all payments made toward the session (excluding the retainer) will be applied as a credit toward a future session booked within the same calendar year. A new nonrefundable retainer is required to secure the new session date, as the original retainer compensates for the reserved time, scheduling, and administrative work associated with the original booking, which can no longer be offered to another client.

Rescheduling within 72 hours of your scheduled session, for any reason, may incur additional fees beyond the new retainer due to the short notice.

INCLEMENT WEATHER:
Outdoor sessions may be rescheduled at the photographer's discretion if inclement weather is expected at the session location. Overcast skies, wind, heat, cold temperatures, or the absence of a golden sunset are not considered grounds for rescheduling. Please keep seasonal weather conditions in mind when selecting your session date.
If light rain is expected and driving conditions are safe, the client may choose to proceed with the session. If active rain is forecast during the scheduled session time, Danielle Scicluna Photography will contact the client at least 2 hours before the session to discuss rescheduling.
For sessions postponed due to inclement weather, all payments, including the original retainer, will be credited toward a new session within 60 days.

Quantity of photos included in a Gallery

The base fine art package (default & most popular choice) includes 12 hand-edited and retouched color photos of your choosing, and 12 "film style" black and white photo duplicates (or different B&Ws upon request). A soft edit package is available upon request instead of the fine art package, which includes 25 soft-edited color photos of your choosing. Upon viewing your proofing gallery, you may decide to purchase more images. There are volume discounts as low as $5 per photo when you buy 40 additional photos, and around $3 per photo when the full gallery is purchased.

Mini sessions include 7 color hand-edited photos in a gallery, with the option to purchase the full gallery.

Gallery Turnaround time & Rush Delivery

Clients will receive their Soft Edited/Watermarked Proofing Gallery within 7 days of the session. At this time, the client can begin selecting their favorite photos included with the session package. Client will have 30 days to make their photo selections. Once the client notifies Danielle Scicluna Photography that they are finished making their photo selections, the client's selections will be added to the client queue for editing. Client's full gallery will be completed within 3 weeks of making selections. Once the photo gallery has been completed, the client will receive an emailed link to the Final Gallery of hand-edited artistic images. The gallery will be immediately available for digital download at that time. The gallery will be available online for at least 6 months before expiring.

Turnaround time for weddings is up to 12 weeks from the date of the wedding.

If the client requests for their gallery to be completed sooner that the disclosed turnaround time, this request is subject to review and can be declined for any reason. If the request is approved, a rush delivery fee will incur to deliver the session early.

Editing Requests

My editing style is authentic and true to life. Images will be edited in accordance to my unique artistic vision and stylistic preferences, and that editing style is not grounds for rejection of images or any refund of the session fee. I do not change my editing style upon any requests. Hand edited photos will include enhancements that do not change the authenticity of the photograph (blemish removal, eye brightening). If the client has additional editing requests such as manipulations (face swapping, body modifications, object removal), these requests are subject to review, and will incur additional fees beginning at $25 per area. I reserve the right to decline any request beyond my artistic editing preferences.

Delivery Method of Photo Gallery

All Client galleries will be uploaded to a password-protected online gallery. No physical prints are included with the session fee. Clients can download their high- resolution photos to their computer, phone, or any other digital device. Clients can order prints, wall art, and holiday greeting cards via my Pixieset Print lab, or another 3rd party printing service. I can not guarentee the quality on prints order outside of my lab. I highly recommend ordering your prints and photo art through my lab as the colors are calibrated perfectly.

Who can be included in a session?

Regular family and newborn sessions include immediate family members only. Immediate family includes parents and their children. Beyond 5 immediate family members incurs a fee of $25 per person. Extended family sessions begin at $525 for 7 people. Well behaved pets are welcome to sessions unless the location does not allow pets.

Travel for Sessions

I travel within 1-2 hours of my location depending on my schedule. Traveling is complimentary within 20 minutes of my location in Langhorne, PA (19047). Locations outside of my complimentary travel radius will incur a total round trip travel fee of $1 per minute, plus tolls, if applicable. There is no complimentary travel minutes included for locations outside of my radius.

Providing Unedited Photos (Negative Files/Raws)

I am hired based on my portfolio and do not deliver unfinished artwork. Not only don’t the RAW files represent what the eye sees naturally, but the data requires special software to view, and is intended to be edited to make a final image. Because it only offers a general “unfinished” foundation for editing. To protect my work and brand, my images are captured, edited, and reflect my vision and standards.

Rest assured, you won't have to worry about missing out on great images. I only exclude images that are technically incorrect (exposure or focus), and unflattering images (closed eyes and unflattering expressions). All approved images are edited consistent with the work in my portfolio and included in your proofing gallery.